Our commitment to Accessibility

BetterHelp utilizes various technologies that are meant to make our website accessible. By visiting this page our enhanced accessibility features have been enabled.

Enabling accessibility on Desktop Browser:

  • To launch the accessibility preferences interface at any time, press the Alt+9 keyboard combination or by clicking on the icon that appears on the corner of the page.
  • To turn on screen-reader adjustments at any time, press the Alt+1 keyboard combination.
  • To turn off keyboard navigation at any time, press the Alt+8 keyboard combination.
Please disable any ad-blocker software to ensure that this interface functions properly.

Accessibility for mobile users:

For mobile users, we recommend using your device’s native accessibility features. Instructions for iPhone can be found here, and for Android can be found here.

Commitment and Standards

At BetterHelp we are committed to delivering a web experience that provides equal access and opportunity for individuals with any disabilities. We are now actively striving to deliver a web experience that is aligned with the most recent Web Content Accessibility Guidelines (WCAG) at the AA level, published by World Wide Web Consortium (W3C)

Comments and Feedback

While we strive to adhere to the accepted guidelines and standards for accessibility and usability, it is not always possible to do so in all areas of the website. If you experience any difficulty accessing our website please contact us at contact@betterhelp.com with any questions or concerns.